By digitally filming the visual effect of the insurance incident, a wide range of people can access the scene “virtually.” This is achieved by downloading the digital film onto the relative Customer/Client file in Sponge.This enables anyone on the system to view and review the damage and considerably speeds up the understanding of the requirements of the job in hand. It also assists any adjustment costs along the claim route, provides a clearer audit trial for the claim and can contribute to a more cost effective solution.